{"id":411,"date":"2013-04-13T14:47:00","date_gmt":"2013-04-13T18:47:00","guid":{"rendered":"http:\/\/debradalgleish.com\/blog\/?p=411"},"modified":"2013-04-13T14:48:47","modified_gmt":"2013-04-13T18:48:47","slug":"solving-the-mystery-of-the-disappearing-disk-space","status":"publish","type":"post","link":"https:\/\/debradalgleish.com\/blog\/2013\/04\/13\/solving-the-mystery-of-the-disappearing-disk-space\/","title":{"rendered":"Solving the Mystery of the Disappearing Disk Space"},"content":{"rendered":"<p>Last December, I got a new laptop, and have been using it for most of my work since then. I store client files, blog posts, sample Excel files for my Contextures website, and a few too many digital photos.<\/p>\n<p>The laptop has about 1 TB of disk space, so I should be okay for a while \u2013 or so I thought.<\/p>\n<h3>Almost Out of Space<\/h3>\n<p>Last week, I noticed that the C drive was almost at capacity \u2013 it was showing a red bar in Windows Explorer. Yikes! I didn\u2019t ever run into that problem in the old laptop, and I used it for a few years.<\/p>\n<p>What was filling up the drive? Had I really taken so many photos that I\u2019d hit the limit?<\/p>\n<p>Then I noticed that my storage space had been split into 4 drives, and the C drive only had 186 GB. So, I moved all the photos, and some of the documents to the other drives, and that temporarily solved the problem.<\/p>\n<h3>Can\u2019t Open Outlook<\/h3>\n<p>Then, a crisis hit \u2013 Outlook wouldn\u2019t open because it didn\u2019t have enough disk space.&nbsp; I moved a few more files to the other drives, emptied the Recycle Bin, and got Outlook running again. Whew!<\/p>\n<p>But I can\u2019t work like that \u2013 I don\u2019t want to be constantly worrying about disk space. What was filling up the disk, and how could I get that stuff into a different drive?<\/p>\n<h3>Check the Folder Properties<\/h3>\n<p>I started through the folders again, checking each one\u2019s properties, and looking for unusually large items. Was a program taking more that its share of the space? Was Windows 8 the culprit.<\/p>\n<p>Finally, I found one of the Temp folders, in the AppData &gt; Local directory, and it looked pretty full. Sometimes an installation file gets stuck in there, and they can be a few hundred MB in size. <\/p>\n<p>I sorted the list in descending order by file size, and was shocked to see this item at the top of the list. It was a text file, named toolbar_log.txt, and it was 53 GB!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" title=\"toolbar_log.txt\" style=\"border-top: 0px; border-right: 0px; background-image: none; border-bottom: 0px; padding-top: 0px; padding-left: 0px; border-left: 0px; display: inline; padding-right: 0px\" border=\"0\" alt=\"toolbar_log.txt\" src=\"http:\/\/debradalgleish.com\/blog\/wp-content\/uploads\/2013\/04\/toolbar_log.txt.png\" width=\"371\" height=\"203\"><\/p>\n<p>Of course, Notepad++ couldn\u2019t open it, because it was so huge, so I couldn\u2019t see what was in the file. A Google search showed that it was a file created by the AVG security software, and other people were complaining about its size. <\/p>\n<h3>Delete the Rogue File<\/h3>\n<p>The online information indicated that it was safe to delete the file, but AVG would just recreate it. <\/p>\n<p>So, I did, and as predicted, the file came back. As I watched in Windows Explorer, the file size increased every few seconds.<\/p>\n<p>I deleted it again, and followed the advice in one of the online comments \u2013 I set the file to Read Only.<\/p>\n<h3>Problem Solved<\/h3>\n<p>So far, so good \u2013 the file is about 500 KB, and holding. I haven\u2019t noticed any effects from changing the file to Read Only, except for the benefit of 53 GB of free space on my C drive.<\/p>\n<p>I\u2019ll sort out the folders and files, to spread things around, not that the crisis is over. And I\u2019ll add a few Libraries, to make it easier to get to my files, after they\u2019re moved.<\/p>\n<p>I hope you never run into this problem, but if you have AVG installed, you might want to check for a file named toolbar_log.txt \u2013 and make sure it isn\u2019t eating up your space.<\/p>\n<p>___________<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last December, I got a new laptop, and have been using it for most of my work since then. I store client files, blog posts, sample Excel files for my Contextures website, and a few too many digital photos. The laptop has about 1 TB of disk space, so I should be okay for a &hellip; <a href=\"https:\/\/debradalgleish.com\/blog\/2013\/04\/13\/solving-the-mystery-of-the-disappearing-disk-space\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Solving the Mystery of the Disappearing Disk Space&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-411","post","type-post","status-publish","format-standard","hentry","category-computer-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Solving the Mystery of the Disappearing Disk Space - Debra D&#039;s Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/debradalgleish.com\/blog\/2013\/04\/13\/solving-the-mystery-of-the-disappearing-disk-space\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Solving the Mystery of the Disappearing Disk Space - Debra D&#039;s Blog\" \/>\n<meta property=\"og:description\" content=\"Last December, I got a new laptop, and have been using it for most of my work since then. 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